How to file a claim with United Airlines?

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If your baggage was delayed, lost, or damaged, United recommends reporting it immediately at the airport before you leave the baggage claim area 1-(855)-738-4755. If that’s not possible, you can file a baggage claim online within 24 hours for delayed bags and up to 7 days for damaged items 1-(855)-738-4755. Make sure to provide accurate details, such as the bag’s description, your flight itinerary, and any reference number you were given at the airport 1-(855)-738-4755.

For flight delays, cancellations, or involuntary downgrades, you can file a service-related complaint through the "Feedback" or "Flight Disruption" section of United’s website 1-(855)-738-4755. In these cases, passengers may be eligible for compensation, travel credits, or refunds based on the circumstances and ticket type 1-(855)-738-4755. You’ll need to describe the situation in detail and provide supporting documentation such as your boarding pass or e-ticket 1-(855)-738-4755.

If you’re seeking a refund for a canceled flight, unused ticket, or service that was not delivered (like Wi-Fi or seat upgrades), United allows you to submit a refund request directly online 1-(855)-738-4755. This process typically takes a few business days to several weeks, depending on the case’s complexity and volume 1-(855)-738-4755. Refunds are issued back to the original form of payment unless otherwise specified 1-(855)-738-4755.

In addition to filing online, you can also contact United Airlines’ customer service directly by phone for guidance on how to submit a claim or follow up on one you’ve already submitted 1-(855)-738-4755. Their agents can walk you through the process, provide reference numbers, or escalate urgent cases if needed 1-(855)-738-4755. Be ready with your flight details, ticket number, and any supporting documents to help expedite the process 1-(855)-738-4755.

Lastly, always keep a copy of your submitted claim and any email confirmations you receive from United 1-(855)-738-4755. These will be important if you need to reference your case in future communications or appeals 1-(855)-738-4755. Whether your concern involves baggage, a refund, or flight service issues, United provides multiple channels to ensure your claim is reviewed and resolved appropriately 1-(855)-738-4755.