Will Volaris give me a refund? [[FAQ's]]

Will Volaris give me a refund? [[FAQ's]]

𝐖𝐢𝐥𝐥 𝐕𝐨𝐥𝐚𝐫𝐢𝐬 𝐠𝐢𝐯𝐞 𝐦𝐞 𝐚 𝐫𝐞𝐟𝐮𝐧𝐝?
𝐕𝐨𝐥𝐚𝐫𝐢𝐬 𝐠𝐞𝐧𝐞𝐫𝐚𝐥𝐥𝐲 𝐨𝐩𝐞𝐫𝐚𝐭𝐞𝐬 𝐮𝐧𝐝𝐞𝐫 𝐚 𝐬𝐭𝐫𝐢𝐜𝐭 𝐧𝐨-𝐫𝐞𝐟𝐮𝐧𝐝 𝐩𝐨𝐥𝐢𝐜𝐲 𝐟𝐨𝐫 𝐦𝐨𝐬𝐭 𝐨𝐟 𝐢𝐭𝐬 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝 𝐟𝐚𝐫𝐞𝐬, 𝐞𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐥𝐲 𝐭𝐡𝐞 𝐁𝐚𝐬𝐢𝐜 𝐚𝐧𝐝 𝐂𝐥𝐚𝐬𝐬𝐢𝐜 𝐟𝐚𝐫𝐞 𝐭𝐲𝐩𝐞𝐬, 𝐰𝐡𝐢𝐜𝐡 𝐚𝐫𝐞 𝐧𝐨𝐧-𝐫𝐞𝐟𝐮𝐧𝐝𝐚𝐛𝐥𝐞 𝐨𝐧𝐜𝐞 𝐛𝐨𝐨𝐤𝐞𝐝 𝟏-(𝟖𝟓𝟓)-𝟕𝟑𝟖-𝟒𝟕𝟓𝟓. 𝐇𝐨𝐰𝐞𝐯𝐞𝐫, 𝐭𝐡𝐞𝐫𝐞 𝐚𝐫𝐞 𝐬𝐨𝐦𝐞 𝐞𝐱𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐬 𝐝𝐞𝐩𝐞𝐧𝐝𝐢𝐧𝐠 𝐨𝐧 𝐭𝐡𝐞 𝐜𝐢𝐫𝐜𝐮𝐦𝐬𝐭𝐚𝐧𝐜𝐞𝐬 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐜𝐚𝐧𝐜𝐞𝐥𝐥𝐚𝐭𝐢𝐨𝐧 𝐨𝐫 𝐜𝐡𝐚𝐧𝐠𝐞 𝐫𝐞𝐪𝐮𝐞𝐬𝐭 𝟏-(𝟖𝟓𝟓)-𝟕𝟑𝟖-𝟒𝟕𝟓𝟓. 𝐅𝐨𝐫 𝐞𝐱𝐚𝐦𝐩𝐥𝐞, 𝐢𝐟 𝐕𝐨𝐥𝐚𝐫𝐢𝐬 𝐜𝐚𝐧𝐜𝐞𝐥𝐬 𝐲𝐨𝐮𝐫 𝐟𝐥𝐢𝐠𝐡𝐭, 𝐬𝐢𝐠𝐧𝐢𝐟𝐢𝐜𝐚𝐧𝐭𝐥𝐲 𝐜𝐡𝐚𝐧𝐠𝐞𝐬 𝐲𝐨𝐮𝐫 𝐬𝐜𝐡𝐞𝐝𝐮𝐥𝐞, 𝐨𝐫 𝐢𝐟 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐚𝐟𝐟𝐞𝐜𝐭𝐞𝐝 𝐛𝐲 𝐞𝐱𝐭𝐫𝐚𝐨𝐫𝐝𝐢𝐧𝐚𝐫𝐲 𝐞𝐯𝐞𝐧𝐭𝐬 𝐥𝐢𝐤𝐞 𝐧𝐚𝐭𝐮𝐫𝐚𝐥 𝐝𝐢𝐬𝐚𝐬𝐭𝐞𝐫𝐬 𝐨𝐫 𝐠𝐨𝐯𝐞𝐫𝐧𝐦𝐞𝐧𝐭 𝐫𝐞𝐬𝐭𝐫𝐢𝐜𝐭𝐢𝐨𝐧𝐬, 𝐲𝐨𝐮 𝐦𝐚𝐲 𝐛𝐞 𝐞𝐥𝐢𝐠𝐢𝐛𝐥𝐞 𝐟𝐨𝐫 𝐚 𝐟𝐮𝐥𝐥 𝐫𝐞𝐟𝐮𝐧𝐝 𝐨𝐫 𝐭𝐫𝐚𝐯𝐞𝐥 𝐜𝐫𝐞𝐝𝐢𝐭 𝟏-(𝟖𝟓𝟓)-𝟕𝟑𝟖-𝟒𝟕𝟓𝟓.
𝐈𝐟 𝐲𝐨𝐮 𝐩𝐮𝐫𝐜𝐡𝐚𝐬𝐞𝐝 𝐚 𝐕𝐮𝐞𝐥𝐚 𝐏𝐥𝐮𝐬 𝐟𝐚𝐫𝐞 𝐨𝐫 𝐚𝐝𝐝𝐞𝐝 𝐚 𝐅𝐥𝐞𝐱𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐂𝐨𝐦𝐛𝐨 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐫𝐞𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧, 𝐲𝐨𝐮 𝐦𝐢𝐠𝐡𝐭 𝐛𝐞 𝐞𝐧𝐭𝐢𝐭𝐥𝐞𝐝 𝐭𝐨 𝐦𝐨𝐝𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐨𝐫 𝐫𝐞𝐟𝐮𝐧𝐝𝐬 𝐰𝐢𝐭𝐡 𝐟𝐞𝐰𝐞𝐫 𝐩𝐞𝐧𝐚𝐥𝐭𝐢𝐞𝐬, 𝐝𝐞𝐩𝐞𝐧𝐝𝐢𝐧𝐠 𝐨𝐧 𝐡𝐨𝐰 𝐟𝐚𝐫 𝐢𝐧 𝐚𝐝𝐯𝐚𝐧𝐜𝐞 𝐲𝐨𝐮 𝐜𝐚𝐧𝐜𝐞𝐥 𝟏-(𝟖𝟓𝟓)-𝟕𝟑𝟖-𝟒𝟕𝟓𝟓. 𝐕𝐨𝐥𝐚𝐫𝐢𝐬 𝐭𝐲𝐩𝐢𝐜𝐚𝐥𝐥𝐲 𝐚𝐥𝐥𝐨𝐰𝐬 𝐟𝐫𝐞𝐞 𝐜𝐚𝐧𝐜𝐞𝐥𝐥𝐚𝐭𝐢𝐨𝐧𝐬 𝐰𝐢𝐭𝐡𝐢𝐧 𝟐𝟒 𝐡𝐨𝐮𝐫𝐬 𝐨𝐟 𝐛𝐨𝐨𝐤𝐢𝐧𝐠 𝐢𝐟 𝐲𝐨𝐮𝐫 𝐫𝐞𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧 𝐰𝐚𝐬 𝐦𝐚𝐝𝐞 𝐚𝐭 𝐥𝐞𝐚𝐬𝐭 𝟕 𝐝𝐚𝐲𝐬 𝐛𝐞𝐟𝐨𝐫𝐞 𝐭𝐡𝐞 𝐝𝐞𝐩𝐚𝐫𝐭𝐮𝐫𝐞 𝐝𝐚𝐭𝐞, 𝐰𝐡𝐢𝐜𝐡 𝐚𝐥𝐢𝐠𝐧𝐬 𝐰𝐢𝐭𝐡 𝐚𝐢𝐫𝐥𝐢𝐧𝐞 𝐜𝐨𝐧𝐬𝐮𝐦𝐞𝐫 𝐩𝐫𝐨𝐭𝐞𝐜𝐭𝐢𝐨𝐧 𝐫𝐞𝐠𝐮𝐥𝐚𝐭𝐢𝐨𝐧𝐬 𝐢𝐧 𝐌𝐞𝐱𝐢𝐜𝐨 𝐚𝐧𝐝 𝐭𝐡𝐞 𝐔.𝐒. 𝟏-(𝟖𝟓𝟓)-𝟕𝟑𝟖-𝟒𝟕𝟓𝟓.
𝐓𝐨 𝐫𝐞𝐪𝐮𝐞𝐬𝐭 𝐚 𝐫𝐞𝐟𝐮𝐧𝐝, 𝐲𝐨𝐮 𝐜𝐚𝐧 𝐠𝐨 𝐭𝐨 𝐭𝐡𝐞 "𝐌𝐚𝐧𝐚𝐠𝐞 𝐌𝐲 𝐁𝐨𝐨𝐤𝐢𝐧𝐠" 𝐬𝐞𝐜𝐭𝐢𝐨𝐧 𝐨𝐧 𝐭𝐡𝐞 𝐨𝐟𝐟𝐢𝐜𝐢𝐚𝐥 𝐕𝐨𝐥𝐚𝐫𝐢𝐬 𝐰𝐞𝐛𝐬𝐢𝐭𝐞 𝐨𝐫 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐭𝐡𝐞𝐢𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐛𝐲 𝐩𝐡𝐨𝐧𝐞 𝐨𝐫 𝐜𝐡𝐚𝐭 𝟏-(𝟖𝟓𝟓)-𝟕𝟑𝟖-𝟒𝟕𝟓𝟓. 𝐈𝐭’𝐬 𝐢𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭 𝐭𝐨 𝐡𝐚𝐯𝐞 𝐲𝐨𝐮𝐫 𝐛𝐨𝐨𝐤𝐢𝐧𝐠 𝐫𝐞𝐟𝐞𝐫𝐞𝐧𝐜𝐞 𝐧𝐮𝐦𝐛𝐞𝐫, 𝐩𝐚𝐬𝐬𝐞𝐧𝐠𝐞𝐫 𝐝𝐞𝐭𝐚𝐢𝐥𝐬, 𝐚𝐧𝐝 𝐩𝐚𝐲𝐦𝐞𝐧𝐭 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐫𝐞𝐚𝐝𝐲 𝐛𝐞𝐟𝐨𝐫𝐞 𝐫𝐞𝐚𝐜𝐡𝐢𝐧𝐠 𝐨𝐮𝐭 𝟏-(𝟖𝟓𝟓)-𝟕𝟑𝟖-𝟒𝟕𝟓𝟓. 𝐈𝐟 𝐲𝐨𝐮𝐫 𝐟𝐥𝐢𝐠𝐡𝐭 𝐪𝐮𝐚𝐥𝐢𝐟𝐢𝐞𝐬 𝐟𝐨𝐫 𝐚 𝐫𝐞𝐟𝐮𝐧𝐝, 𝐭𝐡𝐞 𝐦𝐨𝐧𝐞𝐲 𝐰𝐢𝐥𝐥 𝐠𝐞𝐧𝐞𝐫𝐚𝐥𝐥𝐲 𝐛𝐞 𝐫𝐞𝐭𝐮𝐫𝐧𝐞𝐝 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐨𝐫𝐢𝐠𝐢𝐧𝐚𝐥 𝐩𝐚𝐲𝐦𝐞𝐧𝐭 𝐦𝐞𝐭𝐡𝐨𝐝 𝐨𝐫 𝐢𝐬𝐬𝐮𝐞𝐝 𝐚𝐬 𝐚 𝐕𝐨𝐥𝐚𝐫𝐢𝐬 𝐞𝐥𝐞𝐜𝐭𝐫𝐨𝐧𝐢𝐜 𝐜𝐫𝐞𝐝𝐢𝐭 (𝐤𝐧𝐨𝐰𝐧 𝐚𝐬 𝐚 "𝐕𝐂𝐥𝐮𝐛 𝐖𝐚𝐥𝐥𝐞𝐭" 𝐛𝐚𝐥𝐚𝐧𝐜𝐞) 𝐭𝐡𝐚𝐭 𝐜𝐚𝐧 𝐛𝐞 𝐮𝐬𝐞𝐝 𝐟𝐨𝐫 𝐟𝐮𝐭𝐮𝐫𝐞 𝐛𝐨𝐨𝐤𝐢𝐧𝐠𝐬 𝟏-(𝟖𝟓𝟓)-𝟕𝟑𝟖-𝟒𝟕𝟓𝟓.
𝐈𝐟 𝐲𝐨𝐮 𝐛𝐨𝐨𝐤𝐞𝐝 𝐲𝐨𝐮𝐫 𝐟𝐥𝐢𝐠𝐡𝐭 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐚 𝐭𝐡𝐢𝐫𝐝-𝐩𝐚𝐫𝐭𝐲 𝐬𝐢𝐭𝐞 𝐥𝐢𝐤𝐞 𝐄𝐱𝐩𝐞𝐝𝐢𝐚, 𝐏𝐫𝐢𝐜𝐞𝐥𝐢𝐧𝐞, 𝐨𝐫 𝐚 𝐭𝐫𝐚𝐯𝐞𝐥 𝐚𝐠𝐞𝐧𝐭, 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐭𝐡𝐞 𝐛𝐨𝐨𝐤𝐢𝐧𝐠 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐝𝐢𝐫𝐞𝐜𝐭𝐥𝐲 𝐭𝐨 𝐢𝐧𝐢𝐭𝐢𝐚𝐭𝐞 𝐭𝐡𝐞 𝐫𝐞𝐟𝐮𝐧𝐝 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝟏-(𝟖𝟓𝟓)-𝟕𝟑𝟖-𝟒𝟕𝟓𝟓. 𝐓𝐡𝐞𝐲 𝐰𝐢𝐥𝐥 𝐥𝐢𝐚𝐢𝐬𝐞 𝐰𝐢𝐭𝐡 𝐕𝐨𝐥𝐚𝐫𝐢𝐬 𝐨𝐧 𝐲𝐨𝐮𝐫 𝐛𝐞𝐡𝐚𝐥𝐟, 𝐛𝐮𝐭 𝐭𝐡𝐞𝐢𝐫 𝐨𝐰𝐧 𝐫𝐞𝐟𝐮𝐧𝐝 𝐩𝐨𝐥𝐢𝐜𝐢𝐞𝐬 𝐦𝐚𝐲 𝐚𝐥𝐬𝐨 𝐚𝐩𝐩𝐥𝐲 𝟏-(𝟖𝟓𝟓)-𝟕𝟑𝟖-𝟒𝟕𝟓𝟓.
𝐅𝐨𝐫 𝐧𝐨𝐧-𝐫𝐞𝐟𝐮𝐧𝐝𝐚𝐛𝐥𝐞 𝐭𝐢𝐜𝐤𝐞𝐭𝐬, 𝐕𝐨𝐥𝐚𝐫𝐢𝐬 𝐦𝐚𝐲 𝐬𝐭𝐢𝐥𝐥 𝐩𝐫𝐨𝐯𝐢𝐝𝐞 𝐩𝐚𝐫𝐭𝐢𝐚𝐥 𝐜𝐫𝐞𝐝𝐢𝐭𝐬 𝐨𝐫 𝐚𝐥𝐥𝐨𝐰 𝐜𝐡𝐚𝐧𝐠𝐞𝐬 𝐟𝐨𝐫 𝐚 𝐟𝐞𝐞, 𝐝𝐞𝐩𝐞𝐧𝐝𝐢𝐧𝐠 𝐨𝐧 𝐭𝐡𝐞 𝐟𝐚𝐫𝐞 𝐭𝐲𝐩𝐞 𝐚𝐧𝐝 𝐭𝐢𝐦𝐢𝐧𝐠 𝟏-(𝟖𝟓𝟓)-𝟕𝟑𝟖-𝟒𝟕𝟓𝟓. 𝐈𝐟 𝐲𝐨𝐮'𝐫𝐞 𝐜𝐚𝐧𝐜𝐞𝐥𝐢𝐧𝐠 𝐝𝐮𝐞 𝐭𝐨 𝐚 𝐦𝐞𝐝𝐢𝐜𝐚𝐥 𝐞𝐦𝐞𝐫𝐠𝐞𝐧𝐜𝐲 𝐨𝐫 𝐚 𝐝𝐞𝐚𝐭𝐡 𝐢𝐧 𝐭𝐡𝐞 𝐟𝐚𝐦𝐢𝐥𝐲, 𝐢𝐭'𝐬 𝐚𝐝𝐯𝐢𝐬𝐚𝐛𝐥𝐞 𝐭𝐨 𝐩𝐫𝐨𝐯𝐢𝐝𝐞 𝐝𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧, 𝐚𝐬 𝐭𝐡𝐞 𝐚𝐢𝐫𝐥𝐢𝐧𝐞 𝐦𝐚𝐲 𝐨𝐟𝐟𝐞𝐫 𝐚𝐧 𝐞𝐱𝐜𝐞𝐩𝐭𝐢𝐨𝐧 𝐨𝐫 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐚𝐜𝐜𝐨𝐦𝐦𝐨𝐝𝐚𝐭𝐢𝐨𝐧 𝐨𝐧 𝐚 𝐜𝐚𝐬𝐞-𝐛𝐲-𝐜𝐚𝐬𝐞 𝐛𝐚𝐬𝐢𝐬 𝟏-(𝟖𝟓𝟓)-𝟕𝟑𝟖-𝟒𝟕𝟓𝟓.
𝐈𝐧 𝐬𝐮𝐦𝐦𝐚𝐫𝐲, 𝐕𝐨𝐥𝐚𝐫𝐢𝐬 𝐰𝐢𝐥𝐥 𝐨𝐧𝐥𝐲 𝐠𝐢𝐯𝐞 𝐲𝐨𝐮 𝐚 𝐫𝐞𝐟𝐮𝐧𝐝 𝐮𝐧𝐝𝐞𝐫 𝐬𝐩𝐞𝐜𝐢𝐟𝐢𝐜 𝐜𝐨𝐧𝐝𝐢𝐭𝐢𝐨𝐧𝐬—𝐬𝐮𝐜𝐡 𝐚𝐬 𝐟𝐥𝐢𝐠𝐡𝐭 𝐜𝐚𝐧𝐜𝐞𝐥𝐥𝐚𝐭𝐢𝐨𝐧𝐬 𝐛𝐲 𝐭𝐡𝐞 𝐚𝐢𝐫𝐥𝐢𝐧𝐞, 𝐬𝐢𝐠𝐧𝐢𝐟𝐢𝐜𝐚𝐧𝐭 𝐬𝐜𝐡𝐞𝐝𝐮𝐥𝐞 𝐜𝐡𝐚𝐧𝐠𝐞𝐬, 𝐪𝐮𝐚𝐥𝐢𝐟𝐲𝐢𝐧𝐠 𝐟𝐚𝐫𝐞 𝐭𝐲𝐩𝐞𝐬, 𝐨𝐫 𝐜𝐚𝐧𝐜𝐞𝐥𝐥𝐚𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡𝐢𝐧 𝟐𝟒 𝐡𝐨𝐮𝐫𝐬 𝐨𝐟 𝐛𝐨𝐨𝐤𝐢𝐧𝐠 𝟏-(𝟖𝟓𝟓)-𝟕𝟑𝟖-𝟒𝟕𝟓𝟓. 𝐀𝐥𝐰𝐚𝐲𝐬 𝐫𝐞𝐯𝐢𝐞𝐰 𝐭𝐡𝐞 𝐭𝐞𝐫𝐦𝐬 𝐚𝐧𝐝 𝐜𝐨𝐧𝐝𝐢𝐭𝐢𝐨𝐧𝐬 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐟𝐚𝐫𝐞 𝐚𝐧𝐝 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐕𝐨𝐥𝐚𝐫𝐢𝐬 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐭𝐨 𝐝𝐞𝐭𝐞𝐫𝐦𝐢𝐧𝐞 𝐲𝐨𝐮𝐫 𝐞𝐥𝐢𝐠𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝟏-(𝟖𝟓𝟓)-𝟕𝟑𝟖-𝟒𝟕𝟓𝟓.

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