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To initiate a refund, you must contact the airline directly or log in to your booking account on their official website +1-855-838-4706. If you booked through a travel agency or online travel platform, you must process your cancellation through them +1-855-838-4706. Always review the fare rules at the time of booking to understand your refund rights, and for assistance, you can call Philippine Airlines customer service at +1-855-838-4706.